Digital Marketing Support
Ongoing Digital Marketing Support that sticks around
We work with small business owners, marketing managers at SMEs, and founders who need expert digital marketing support, but not necessarily full-time. You might have a clear idea of what needs doing, or you might come to us with a vague sense that something’s not quite working. Either way, we’ll figure it out and fix it as a partner who knows what they’re doing.
The real problems; what clients come with
You are not alone if you experience any of the following challenges
Based on my experience working with SMEs and professional service firms over 22 years, here’s what I consistently see businesses wanting when they come to me with website and marketing challenges:
No time to do it / overwhelmed team member
- You’ve got a business to run. Marketing keeps getting pushed to the bottom of the pile.
- Your blog posts are sporadic. Your Google Business Profile hasn’t been touched in months.
- Your competitors seem to be everywhere, and you have no idea how or why.
Your marketing person is overwhelmed
- One person can’t do everything: SEO, content, social, paid ads, email campaigns, strategy. It’s not realistic.
- You need more hands on deck, but hiring a full team doesn’t make financial sense or fit your budget.
- They’re stressed. You’re frustrated. Everyone’s running on fumes.
Your marketing’s gone stale
- You did good work for a while, but it’s been a year (or three) and nothing’s changed.
- Your messaging doesn’t feel right anymore. Your blog posts aren’t getting traction. Inquiries are quieter than they used to be.
- You’re not sure what’s broken because nothing happened all at once, it just gradually stopped working.
Previous agency disappeared
- When things went wrong, they weren’t there. When you had a question, they were hard to reach or slow to respond.
- You felt like a ticket number, not a client. They sold you packages and moved on.
- You don’t want to do that again. You want someone who’ll actually show up and stay.
Analysis paralysis
- There’s so much you could do. Blog content. Email sequences. Paid ads. Funnel audits. Website speed fixes. Where do you even start?
- You’re worried you’re wasting time on the wrong things while real opportunities slip past.
- You need someone to look at your actual situation, tell you what matters, and help you build a real plan.
Technical confusion
- You want someone else handling the updates, plugin fixes, and hosting headaches while you focus on actually running your business.
- Your website feels fragile. Things break. You’re not sure what’s causing it or how to prevent it next time.
- You need stability, not constant crisis management. Just make sure nothing explodes.
Our process
#1 We discover
- You come in with a symptom: “We’re not getting enquiries,” “Our email campaigns aren’t working,” or just a vague sense something’s off.
- We ask questions. A lot of them. We look at your data, your website, your current marketing, what you’ve tried.
- That first conversation is our triage. We figure out what needs doing, what’s urgent, what can wait. Then we tell you straight.
#2 We create / fix
- Most clients don’t need one thing. They need a mix: monthly SEO plus content writing, a GBP overhaul plus campaign audit, email strategy plus copywriting.
- You might want everything done at once, or start small and add later. You might need one expert to do one specific thing brilliantly and get out.
- We put together a package that makes sense for where you are right now, not what we’d prefer to sell you.
#3 We stay
- This is ongoing support. You’re not hiring us for a project and hoping we stick around. We’re here weekly, monthly, whatever you need.
- We’re here to fix emergencies and stabilise your existing setup. We’re here to do the work, track what’s working, adjust when it’s not, and keep your marketing moving forward.
- You’ve got questions? We answer them. Something needs tweaking? We tweak it. You’re wondering if you should try something new? We’ll tell you if it’s worth your time.