Common problems
You are not alone if you experience any of the following challenges.
Many website owners are left wondering why their phone is ringing less than before. Or whether their messaging even makes sense to my customers. And they are embarrassed to send prospects to their website at all.
Experiencing any of these?
Based on my experience working with SMEs and professional service firms over 22 years, here’s what I consistently see businesses wanting when they come to me with website challenges:
Show up in Google + AI / I’m invisible
- Want the site to show up in Google searches.
- Load quickly without breaking.
- Work on mobile devices.
(Often this is only discovered AFTER the site has gone live)
Slow, broken, embarrassing site
- Want visitors to take action: Fill out a contact form, book a call or download a freebie.
- Want to know what to write and where to place it on the site.
(Instead of leaving the page within seconds or staring at a blank page)
Visitors aren’t converting
- Want to rank for certain keywords (often the wrong ones initially).
- Want more organic (free) traffic without paying for ads.
- Want a professional, trustworthy looking site that magically appears at the top of search results for their industry.
(Rather than a dated site that looks like it was built in 2008)
Technical overwhelm
- Want someone else to handle the updates.
- Fix broken plugins, sort out hosting.
- Ensure nothing explodes but stays stable.
(Because you have a business to run)
Experiencing any of these?
Based on my experience working with SMEs and professional service firms over 22 years, here’s what I consistently see businesses wanting when they come to me with website challenges:
Immediate fixes
- Want the site to show up in Google searches.
- Load quickly without breaking.
- Work on mobile devices.
(Often this is only discovered AFTER the site has gone live)
Conversion + content anxiety
- Want visitors to take action: Fill out a contact form, book a call or download a freebie.
- Want to know what to write and where to place it on the site.
(Instead of leaving the page within seconds or staring at a blank page)
Visibility + credibility concerns
- Want to rank for certain keywords (often the wrong ones initially).
- Want more organic (free) traffic without paying for ads.
- Want a professional, trustworthy looking site that magically appears at the top of search results for their industry.
(Rather than a dated site that looks like it was built in 2008)
Technical overwhelm
- Want someone else to handle the updates.
- Fix broken plugins, sort out hosting.
- Ensure nothing explodes but stays stable.
(Because you have a business to run)
Other specific problems we solve
Domain + hosting issues
The domain provider no longer exists. Your host’s vanished. Your hosting provider went under without warning and your website’s at risk.
Web Designer gone AWOL
Your designer’s disappeared. Or the relationship isn’t working and your web person isn’t the right fit anymore. And you need someone to rip off the plaster.
No administrator access
You were never given administrator access to your WordPress website. You’re locked out of updates. Your content management system is outdated you can’t make changes anymore.
Half-finished website
Things are in limbo, contact forms are not working or flooding with junk. Pages won’t load or there are issues on different devices. Or your site has been compromised.
Make updates myself
You want to take back control of website updates without having to speak to your web person each time. You realise you need some training to equip you. But equally want the reassurance of support when you need it.
Fast rebuilds
You need to get your site migrated quickly and want to take advantage of a scaleable platform like WordPress. You are happy with the design, you just need it rebuilding, and fast!
- Fix websites such as speed up, secure and make accessible
- Integrate tech such as third party tools, functionality
- Migrate from old platforms and manage going forward
- Update content and sort out analytics